Terms of Service

img.pro is an image hosting and content delivery network (CDN) API service operated by Moshi Inc., a Delaware corporation with its registered office at:

4023 Kennett Pike #50475
Wilmington, DE 19807
United States

References to "we," "us," and "our" in these Terms mean Moshi Inc. References to "you" mean the individual or entity using the Service.

By creating an account or using img.pro ("the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.

• You must provide a valid email address and accurate account information.
• You must meet the minimum digital-consent age that applies in your jurisdiction. This is generally 13 years old in the United States and most non-EU countries; 13–16 years old in EU member states (each member state sets its own threshold within that range under GDPR Art 8); 16 years old in jurisdictions where the threshold cannot be determined. We require you to confirm at signup that you meet the applicable threshold.
• You are responsible for all activity under your account and keeping your credentials secure.
• Keep your API keys secret: use them from your own servers and never publish them.

You retain full ownership of images you upload. By using the Service, you grant us a limited, non-exclusive license to:

• Fetch an image from a URL you ask us to import
• Store your images, and copies of their transformed versions, on our servers and our CDN
• Process images (resize, optimize, convert formats)
• Serve images through our CDN to anyone who requests them by their URL

This license exists solely to provide the Service and terminates when you delete your content or account.

You agree not to use the Service to store, process, or distribute:

• Illegal content: Anything unlawful in your jurisdiction or ours
• Malware: Viruses, trojans, or malicious code disguised as images
• Infringing content: Images you don't have rights to use
• CSAM: Child sexual abuse material (zero tolerance; content we determine to be CSAM is reported as required by applicable law)
• Non-consensual intimate imagery: Revenge porn or similar content
• Harassment content: Images used to harass, threaten, or harm others

Compliance with this policy is enforced through a combination of automated content-safety classification and manual review. We use the detection criteria internally; the specific signals, label sets, and confidence thresholds are not published in order to prevent circumvention. We may flag, hide, apply a reduced retention period to, or remove content that we determine violates this policy, and we may suspend or terminate accounts for repeated or severe violations.

Content classified as prohibited under this policy is subject to a limited recovery window regardless of subscription tier. A sensitive-content flag by itself does not change retention. The factors that determine retention and the current operational windows are documented in the Retention section of our Privacy Policy. Reports of violating content may be submitted via our report form.

We respect intellectual-property rights and respond to clear notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA). To submit a notice, see our DMCA page or use the report form with category "Copyright."

Repeat-infringer policy. Accounts that receive three or more valid takedown notices within any rolling 12-month period will be terminated and their hosted media taken down. Whether a notice is "valid" is determined by Moshi Inc. in its reasonable judgment, taking into account counter-notifications and any pattern of bad-faith reporting.

We reserve the right to:

• Rate limit or throttle excessive API usage that impacts other users
• Refuse service to accounts engaged in abusive behavior
• Remove content that violates these terms without prior notice
• Apply a reduced retention window to content that our classification or review process identifies as violating these terms, as further described in the Retention section of our Privacy Policy
• Suspend accounts that repeatedly violate acceptable use policies

The Service is under active development. We may add, modify, or remove features at any time. We will provide reasonable notice for breaking changes that affect existing integrations.

Each App on img.pro is on Free, Pro or Unlimited. Free: up to 5,000 images and 50 users per App. Pro: up to 50,000 images and 500 users per App. Unlimited: no limits on images or users. An App at its plan’s image limit takes no new images, and at its user limit no new users, while everything it stores keeps serving and every user already connected keeps signing in. The App’s owner can choose a paid plan from Billing, and pays for it.

• Price and taxes. Pro and Unlimited are billed monthly, at the price shown when you subscribe. Any taxes that apply are calculated at checkout.
• Renewal. Your plan renews automatically at the end of each billing period, and we charge your payment method at its price until you cancel.
• Changing plans. Only the App’s owner can move it to a higher plan. A move from Pro to Unlimited starts at once: we show you the amount first, then charge the prorated difference for the rest of the current billing period. If that payment doesn’t go through, the App stays on Pro. A move from Unlimited to Pro starts at the next renewal, and is offered only while the App is within Pro’s limits; if the App holds more than Pro allows when the move starts, it takes no new images or users until it is back within them or is upgraded.
• Admins. The App’s admins can manage its plan and payment details on the owner’s behalf, except moving it to a higher plan, and we email the owner when one of them changes the plan.
• Fair use. Unlimited has no limits on images or users. We review an App on Unlimited once it reaches 500,000 images or 5,000 users, and we may contact its owner about how it uses img.pro.
• Cancelling. You can cancel at any time from Billing. Your plan continues until the end of the period you paid for and does not renew; the App is then on Free. Pausing the App does not pause or end its plan.
• Failed payments. If a payment doesn’t go through, the App keeps its plan for 3 days while the payment is retried, then it is on Free until the payment goes through.
• Deleting the App or your account. Deleting the App, or your img.pro account, ends its plan at once, with no refund for the rest of the period.
• Questions. For a charge or a refund, write to support@img.pro.

Some Apps built on img.pro sell plans to their users. When you buy a plan from an App, Moshi Inc. processes the payment for that App through Stripe, which collects your payment details directly. The App decides what its plans include and what they cost. A card statement shows img.pro and the App’s name; other payment methods show img.pro.

• Renewal. A plan renews automatically at the end of each billing period, monthly or yearly as shown when you bought it, and we charge your payment method at that plan’s price until you cancel.
• Trials. Some plans start with a free trial that needs a payment method. Unless you cancel before the trial ends, the plan starts on the date shown when you subscribed and we charge it then. An App offers its trial once per user.
• Cancelling. You can cancel at any time, from the App’s billing page or from Billing in your img.pro account. Your plan continues until the end of the period you paid for and does not renew. If you cancel during a trial, you are not charged.
• Disconnecting or deleting your account. Disconnecting from the App, or deleting your img.pro account, ends your plan at once, with no refund for the rest of the period, unless you withdraw (below).
• If the App is paused. While an App is paused or unavailable you may not be able to use it, and your plan continues, and renews, until you cancel it. You can always cancel your plan and disconnect from the App.
• If the App closes. If the App’s owner asks to delete their img.pro account, the App may stop working for you from then on. Your plan continues until the end of the period you paid for, or until the owner’s account is deleted for good 7 days after they ask, if that comes first. It does not renew. If it ends before the end of the period you paid for, we refund the unused part of that period, in proportion to the time left, to the payment method you paid with. A trial is not charged, so nothing is refunded for it. A plan whose last renewal was not paid ends at once and is not charged. We email you the date your plan ends, and again when we send a refund. If the owner restores their account before then, your plan goes on as before, and we email you.
• Withdrawal. Wherever you live, you can withdraw from a plan you buy from an App within 14 days of the day you subscribe, without giving a reason, and get a full refund. A free trial counts toward those 14 days, and a trial that turns into a paid plan does not start them again. When you subscribe, you ask for your plan, and any free trial, to start at once. To withdraw, open the App’s billing page (from the App, or with Manage plan on the App’s page in your img.pro account), press Withdraw and get a full refund, then Confirm withdrawal. You can also send us a clear statement that you withdraw, for example with the form below, by email to support@img.pro or by post to Moshi Inc., 4023 Kennett Pike #50475, Wilmington, DE 19807, United States. You can do this even if your plan has already ended, for example because you cancelled it, disconnected from the App or deleted your account, and it is enough to send your statement before the 14 days end. Your plan ends as soon as we receive your withdrawal, and we email you to confirm it. We refund everything you paid for the plan, to the payment method you paid with and at no cost to you, within 14 days of the day we receive your withdrawal. If you withdraw during a free trial, you are not charged. Cancelling your plan, disconnecting from the App or deleting your account is not a withdrawal: to get back what you paid, withdraw as described here.
• Withdrawal form. Fill in and send this form only if you want to withdraw from the contract. To Moshi Inc., 4023 Kennett Pike #50475, Wilmington, DE 19807, United States, support@img.pro: I hereby give notice that I withdraw from my contract for the following service: [the App and the plan]. Subscribed on: [date]. Name: [your name]. Address: [your address]. Email of your img.pro account, if you have one: [email]. Signature: [only if you send this form on paper]. Date: [date].
• Refunds. Apart from a withdrawal and the refund when an App closes (both above), payments are not refundable, including for the unused part of a period, unless the App agrees to a refund or the law requires one. To ask for a refund, write to support@img.pro; we check with the App and send any refund to the payment method you paid with.
• Contact. For what a plan includes or how the App works, contact the App. For a charge, a cancellation or a refund, write to support@img.pro.

The App, not Moshi Inc., is responsible for what its plans provide.

By you: You can delete your account at any time from Profile. Your images stop being served at once, and you can restore your account for 7 days with the link we email you. After that, your account and the Apps you own, with their images, are erased as described in the Retention section of our Privacy Policy. To stop paying for a plan and keep your account, cancel the plan from Billing.

By us: We may terminate accounts immediately for serious violations (including the repeat-infringer rule above) or with 7 days notice for other policy breaches.

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws provisions. Any dispute arising out of or relating to these Terms or the Service will be resolved in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

Questions about these terms? Contact legal@img.pro. For specialized matters: privacy@img.pro (data rights), dmca@img.pro (copyright), security@img.pro (vulnerabilities). To report abusive content the structured /report form is preferred; you can also email report@img.pro.